Levels 1, 2 & 3 Mental Health First Aid (RQF)

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Accredited & Regulated by NUCO Training Certification Validity: 3 Years (all levels)

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Level 1 Award in Awareness of First Aid for Mental Health (RQF)

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Duration: ½ Day (4 Hours)

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Course Overview

The Level 1 qualification provides a foundational understanding of mental health, common mental health conditions, and how to recognise early signs of mental ill‑health. This NUCO‑accredited course is ideal for all staff members, volunteers, and individuals who need basic awareness rather than a formal first aider role.

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Course Content

• What mental health is and why it matters

• Recognising suspected mental health conditions

• Understanding stress and its impact

• How to start a supportive conversation

• When and how to signpost someone to professional help

• Workplace considerations and promoting positive mental health

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Assessment & Certification

Learners complete a short multiple‑choice assessment. Successful candidates receive the Level 1 Award in Awareness of First Aid for Mental Health (RQF) certificate, valid for 3 years.

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Who Is This Course For?

• All employees

• Team members in customer‑facing roles

• Volunteers and community groups

• Anyone wanting basic mental health awareness

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Level 2 Award in First Aid for Mental Health (RQF)

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Duration: 1 Day (6 Hours)

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Course Overview

The Level 2 qualification builds on Level 1 by developing practical skills to recognise, respond to, and support individuals experiencing mental ill‑health. Learners gain the confidence to act as a designated Mental Health First Aider within the workplace.

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Course Content

• Understanding mental health and its stigma

• Recognising a wide range of mental health conditions

• Anxiety, depression, PTSD, self‑harm, and suicidal thoughts

• How to provide initial support and reassurance

• How to encourage professional help and ongoing support

• Mental health action plans

• Workplace policies, responsibilities, and reporting

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Assessment & Certification

Learners complete a multiple‑choice assessment. Successful candidates receive the Level 2 Award in First Aid for Mental Health (RQF) certificate, valid for 3 years.

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Who Is This Course For?

• Designated workplace Mental Health First Aiders

• Supervisors, team leaders, and managers

• Staff in high‑pressure or public‑facing roles

• Anyone responsible for wellbeing within a team

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Level 3 Award in Supervising First Aid for Mental Health (RQF)

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Duration: 2 Days (12 Hours)

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Course Overview

The Level 3 qualification is the highest tier of NUCO’s mental health training. It is designed for those responsible for implementing mental health support strategies, overseeing first aiders, and managing wellbeing across an organisation. This course provides in‑depth knowledge of mental health conditions, legislation, and workplace responsibilities.

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Course Content

• Deep understanding of mental health and influencing factors

• Detailed exploration of a wide range of mental health conditions

• Supporting individuals with complex or long‑term mental ill‑health

• Developing and supervising Mental Health First Aiders

• Creating and maintaining workplace mental health policies

• Mental health culture, stigma reduction, and organisational wellbeing

• Action planning, record‑keeping, and reporting

• Legal responsibilities and best‑practice frameworks​

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Assessment & Certification

Learners complete a written assessment and a multiple‑choice exam. Successful candidates receive the Level 3 Award in Supervising First Aid for Mental Health (RQF) certificate, valid for 3 years.

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Who Is This Course For?

• Senior leaders and managers

• HR professionals

• Wellbeing coordinators

• Those overseeing teams of Mental Health First Aiders

• Organisations seeking to embed long‑term mental health strategies

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Why Train With Grit & Gauze Academy?

• NUCO‑accredited and regulated qualifications

• Professional, supportive, and realistic training delivery

• Experienced instructors with operational and leadership backgrounds

• Clear, practical guidance for real workplace situations

• Courses tailored to UK legislation and organisational needs